Shipping Terms

PLEASE ENSURE YOUR DELIVERY ADDRESS IS CORRECT WHEN COMPLETING THE ORDER FORM AS WE CANNOT BE HELD RESPONSIBLE IF YOUR ORDER IS DELIVERED TO THE WRONG ADDRESS.


WE AIM TO DELIVER WITHIN 2-7 WORKING DAYS OF RECEIPT OF YOUR ORDER FOR STOCK ITEMS. YOU WILL BE NOTIFIED BY EMAIL OF ANY ITEMS THAT MAY EXCEED THIS DELIVERY PERIOD. IN THIS INSTANCE, ALL ITEMS WILL BE DELIVERED TOGETHER UNLESS YOU NOTIFY US OF ANY ITEMS YOU REQUIRE WITHOUT DELAY, WHICH WILL INCUR AN ADDITIONAL DELIVERY CHARGE.

IF YOUR ORDER IS DESPATCHED BY COURIER YOU WILL BE NOTIFIED BY EMAIL AND A SIGNATURE WILL BE REQUIRED UPON DELIVERY. IF YOU ARE UNAVAILABLE, THE COURIER WILL LEAVE A CARD WITH CONTACT DETAILS AND YOU CAN ARRANGE ANOTHER DELIVERY OR COLLECTION FROM THEIR DEPOT. IF YOU DON’T ARRANGE DELIVERY OR COLLECTION WITHIN SEVEN DAYS YOUR ORDER WILL BE RETURNED TO US AND AN ADDITIONAL CHARGE WILL BE ADMINISTERED FOR REDELIVERY.

SOME ITEMS MAY BE SENT BY ROYAL MAIL. IN THE UNLIKELY EVENT YOUR ITEM IS LOST IN TRANSIT THEN ROYAL MAIL STATE "PLEASE WAIT 15 DAYS (FROM THE DELIVERY DATE) BEFORE COMPLETING A FORM AS WE WOULD NOT CONSIDER AN ITEM LOST UNTIL 15 WORKING DAYS HAVE ELAPSED. WE ALLOW THE 15 WORKING DAYS FOR ITEMS TO BE RETURNED TO THE SENDER IF THERE ARE ANY DELIVERY PROBLEMS."

DELIVERY RATES ARE FOR GOODS WEIGHING UP TO 30KG PER ORDER. IF YOUR ORDER EXCEEDS 30KG YOU WILL BE NOTIFIED BY EMAIL OF THE ADDITIONAL DELIVERY COST BEFORE YOUR ORDER IS DESPATCHED.

DELIVERY TO UK MAINLAND ONLY.